Privacy Policy
Last Updated: April 5, 2025
1. Introduction
ScanPort, a service provided by SecureAX Pte. Ltd., (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document scanning and storage service. Please read this privacy policy carefully.
2. Information We Collect
We collect the following types of information:
- Account Information: When you register for an account, we collect your name, email address, organization name, and password.
- Scanned Documents: We collect and store the documents you scan using our service.
- Usage Information: We collect information about how you use our service, including log data, device information, and user activity.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our service
- To process and complete transactions
- To send you technical notices and updates
- To respond to your comments, questions, and requests
- To monitor usage patterns and analyze trends
- To protect the security and integrity of our service
4. Storage and Data Processing
- Document Storage: All scanned images are stored in Singapore-based third-party storage providers (such as Amazon Web Services).
- Data Security: We implement appropriate technical and organizational measures to protect your data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
- Data Retention: We retain your data for as long as your account is active or as needed to provide you with our services. You can request deletion of your data at any time.
5. Information Sharing
We do not share, sell, or disclose your personal information with third parties except in the following circumstances:
- Third-Party Service Providers: We share your scanned images with our Singapore-based storage provider solely for the purpose of storing your documents. No other information is shared with third parties.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- With Your Consent: We may disclose your information with your consent.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access your personal information
- Right to correct inaccurate information
- Right to delete your personal information
- Right to restrict or object to processing
- Right to data portability
To exercise these rights, please contact us using the information provided at the end of this policy.
7. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children’s Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: webmaster at secureax dot com